Terms and conditions

Please review our terms and conditions for complete transparency

Contract

The reservation accepted by making the first deposit to the Live Peru account, from that moment the contract is effective and legally binding and we will send the contract attachment the complete itinerary and advices about your trip.

To secure the trip, we will need a 30% deposit of the total package price at the time of your reservation.

Payments

First payment: 30% deposit at the time of booking.
Second payment: total amount, to be paid 45 days before arrival.
In the case the reservation is made 45 days or earlier, the total amount will be made in a single payment.

Credit card payments

The first and second payment can made by credit card through PayPal or Visa Link pay. Payments made by credit card / PayPal has not subject surcharge Couse is included in the price. We accept Visa, Master Card, diners club and American Express.

Wire money transfer

The first and second payment can be made by bank transfer.
The bank transfer must be made directly to our account.
Deposits to our US bank account. UU have no additional charges.
The bank transfer to our account in Peru is subject to a USD 100 surcharge.

  • Country: Peru
  • City: Cusco
  • Bank: Credit Bank of Peru
  • Account Name: LIVE PERU PRIVATE TOURS S.A.C
  • Account number: 215-96319961-1-84
  • SWIFT CODE: BCPLPEPL
  • Payments made by direct deposit are subject to your local bank charge.

 

Cancellations and changes by the client (land packages)

Any change or cancellation by the client clients must be submitted in writing as soon as possible.
The customer is responsible for any fees or charges incurred for the cancellation.
Period before departure when written notification is received Cancellation fee (Percentage of total package price)

  • 90 days or more 10%
  • 89 to 45 30%
  • 44 to 30 40%
  • 29 to 15 50%
  • 14 to 6 75%
  • 5 or less 100%


A 5% charge will be made in case of change of dates after the deposit is made, plus any additional charges that may occur.

Customer substitution

In case a participant cannot travel, the quota can be transferred to another person. An administrative fee of USD plus all costs incurred by service providers will be required.

All corresponding refunds will be made directly to your credit card or bank account, less the indicated rates.

Flight cancellations

all air packages and air tickets are subject to cancellation policies imposed by airlines.

Cancellation and changes by live peru

We will make all reasonable efforts to operate your route as sold. However, we reserve the right to reduce or modify the itinerary, or to substitute activities, hotels, meals or transportation as we deem necessary.

No modification will alter the price of the package.

All deposits paid are placed in an escrow account, so your money is withheld until the date of your trip.

We reserve the right to cancel a trip at any time for a reason that, in our opinion, would compromise the quality of the trip or the safety of passengers or any other circumstance beyond our control. In case we need to cancel the tour for reasons beyond our control, we will reimburse your fully paid advance payments or work with you to apply those payments to another tour.

Prices

All prices on the website are per person and are expressed in US dollars.

For children from 4 to 9 years old, the price of the package is based on sharing a room with adults. Prices will be confirmed or advised at the time of booking

Once we receive your deposit, the price of the tour package is guaranteed and any extra payment will be at our expense.

Airlines

We have no responsibility for the performance of services by airlines, including, but not limited to, accidents, death, personal injury, property damage or flight delays.

Flight reservations are not refundable or transferable.

Accommodations

The accommodations are specified in the hosting section of our website.

All prices for accommodation are in US dollars and per person.

We reserve the right to offer alternative accommodation of a similar level in the event that the accommodation specified on our website is oversold or for some reason beyond our control. No changes will be made after payment.

Important note: All accommodations in Peru will require you to show your passport and allow them to make a photocopy of it in order to register. This is a requirement for governmental and fiscal purposes.

Travel insurance

We recommend that you have adequate travel insurance for your trip.

Guests who need special assistance

Some activities may include challenges that are not suitable for passengers with special needs.

It is recommended that passengers be accompanied by a partner capable and responsible for providing assistance.

Please let us know if special assistance is required.

Special requests

We will do our best to meet special requests, such as smoking, adjacent or connected rooms, bed size, dietary needs or any other special request.

Agreement

These terms and conditions, the contents of LIVE PERU PRIVATE TOURS S.A.C, The website and the materials prior to departure constitute an agreement between all parties involved.